How to Hard Reset Samsung Galaxy S III (S3 I9300) reformat to factory default settings

This procedure will hard reset or restore back the Samsung Galaxy S3 or S III GT-I9300 to it's original factory default settings. This process is useful if you experience some lag, frozen or unresponsive issues. This is not advisable on some part, for it will wipe and delete all data stored from your Samsung Galaxy S3, so just ensure to make a back-up copy of all of the important files you had on your device.

Samsung Galaxy S3 Soft Reset and Hard Reset

If the phone freezes, the most often method is to remove the battery out after a couple of seconds and then putting it back again.

Hard Reset by Code

You can directly reset your device by typing this code *2767*3855#, this will reset your phone automatically once rebooted.

Hard Reset by button combination

Sometimes the code may not always useful specially when your Samsung Galaxy S3 is frozen and become unresponsive or in other sever unresponsive problem like it just stuck on welcome screen logo.
To fix it, just then again remove the battery out, then put it back again. Don't power it ON yet, just press and hold the Volume Up, Center button and Power button at the same time.

A menu will then appear that let choose with an option. Just use the volume button to toggle and select the wipe data/factory reset, that will then reset your Galaxy S III to it's factory default settings.

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How to Hard Reset Samsung Galaxy Y S5360 reformat to factory default settings

Here's the procedure on how to restore back or hard reset the Samsung Galaxy Y S5360 to it's original factory default settings. This process is useful if you experience some lag, frozen, hang or unresponsive issues. This is not advisable on some part, for it will wipe and delete all data stored from your Samsung Galaxy Y, so just ensure to make a back-up copy of all of the important files you had on your device.

The most often method when the device hangs or just it frozen, is to remove the battery out after a couple of seconds and then putting it back again. To reset your device just dial this code *2767*3855#, this will reset your phone automatically once rebooted.

But sometimes the code may not always useful specially when your Samsung Galaxy Y is frozen and become unresponsive or in other sever hang problem like it just hangs on welcome screen logo. To fix it, just then again remove the battery out, then put it back again. Don't power it ON yet, just press and hold the Volume Up, Center button and Power button at the same time. A menu will then appear that let choose with an option. Just use the volume button to toggle and select the wipe data/factory reset, that will then reset your Galaxy Y to it's factory default settings.

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Motorola DROID X2 Daytona (VERIZON) Hard Reset Guide

Motorola DROID X2 (also called Motorola Daytona) Hard Reset to Factory Default Settings.
In this guide we show you how to hard reset the Motorola DROID X2 with step by step instructions.

Precautions: Performing hard reset process will delete or wipe all data from the. We highly recommend to have a back up copy of all your important files stored on the device.

Motorola DROID X2 Factory/Soft Reset:

On the main Home Screen,
->select MENU
->select SETTINGS-> PRIVACY
->select FACTORY DATA RESET
->select RESET PHONE
->Enter the password
->select ERASE EVERYTHING


If the Motorola DROID X2 is frozen: this may sometimes occurs when running multiple applications and the device become unresponsive, you may fix this by rebooting the device or removing the battery for a while. But if the problem still persist you may need to full factory reset the device. 

Motorola DROID X2 Hard Reset through button combination for sever freezing problem., this will prompt you into recovery mode.

1. Turn the power off or remove the battery and reinsert it back again after a couple of seconds.
2. Press and hold the POWER+CAMERA buttons at the same time
3. Release the Camera button when prompted
4. Press and hold the Volume Down key
5. It will show A yellow exclamation display
6. Select the Wipe data/factory reset (Alt + W) option

Wait 'til the phone completely reboots. That's it...

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HTC Sensation 4G (T-Mobile USA) Hard Reset to Factory Default Settings

Here's a step by step instructions on how to hard reset the HTC Sensation 4G.

Precautions: Performing hard reset process will delete or wipe all data from the. We highly recommend to have a back up copy of all your important files stored on the device.

HTC Sensation 4G Factory/Soft Reset:

On the main Home Screen,
->select MENU
->select SETTINGS-> PRIVACY
->select FACTORY DATA RESET
->select RESET PHONE
->Enter the password
->select ERASE EVERYTHING

If the HTC Sensation 4G is frozen: Reboot or restart the phone and do a hard reset through button combination, this will turn the device into recovery mode.

   1. Turn the power off. , remove the battery out and reinsert it back again
   2. Hold the Volume Down and Power Button together
   3. A menu will then show up such as Fastbook, Recovery, Clear Storage, and Simlock
   4. Select Clear Storage by pressing the Volume Down button
   5. Press and release the Power button
   6. Select: Volume Up for YES and Volume Down for NO
- Wait 'till the phone reboot.

Once the wipe process completes, the HTC Sensation 4G will return to its original factory fresh state default settings. All data including third-party applications will be deleted from the HTC Sensation 4G.So you may need to re-install it back again.

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Sprint Motorola XPRT Hard Reset Procedure

Here's the the steps and procedure on how to hard reset the Motorola XPRT (Sprint) with Android OS, v2.2 (Froyo) packed with 1 GHz ARM Cortex-A8 processor, PowerVR SGX530 GPU, TI OMAP3620-1000  chipset.

This solution may help fix abnormal errors on device such as hang or frozen.
Just make sure to have a back up copy of all important data on the device before proceeding for this process will result to delete and wipe all data installed from the  Motorola XPRT .

Motorola XPRT Factory Reset through Menu Settings:

From the main HOME SCREEN 
->select MENU
->select SETTINGS 
->select PRIVACY
->select FACTORY DATA RESET
->select RESET PHONE
->Enter PASSWORD if prompted
->select ERASE EVERYTHING

 Motorola XPRT Hard reset through button combination, this will prompt you into recovery mode.
this may help if the Motorola XPRT is frozen,hang or unresponsive.

   1. Turn the power off or remove the battery and reinsert it back again after a couple of seconds.
   2. Press and hold the POWER+CAMERA buttons at the same time
   3. Release the Camera button when prompted
   4. Press and hold the Volume Down key
   5. It will show A yellow exclamation
   6. Select the Wipe data/factory reset (Alt + W) option

That's it...

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LG Phoenix Hard Reset Procedure

Step by step instructions on how to hard reset the LG Phoenix.

Please note that all data will be deleted from the LG Phoenix as a result of this procedure. This process may or may not delete data stored on the microSD card. We recommend backing up all of your personal data before proceeding.

This is how to factory reset the LG Phoenix to clear all data and restore its original factory default settings.

Factory Data Reset on Menu Settings:

   1. From Home screen, select menu
   2. Select Settings, then Privacy
   3. Select Factory data reset
   4. Select Reset phone
   5. Enter the password if prompted, then select erase everything

If the LG Phoenix is frozen, Try to do a hard reset through button combination:

   1. Shut the power OFF or pull the battery out and reinsert it again
   2. Press and hold the Power button and Volume Down button until the device turns on
   4. A menu like Fastbook, Recovery, Clear Storage, and Simlock appears.
   5. Just select Clear Storage by pressing the Volume Down button
   6. Then Press and release the Power button
   7. Confirm: Volume Up for YES and Volume Down for NO

That's it! just wait 'till the phone completely reboots.
Once the wipe is complete, the LG Phoenix will then return back to its factory fresh state settings.

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LG Thrive Hard Reset Instruction

This is how to factory reset the LG Thrive to clear all data and restore its original factory defualt settings.

Please note: the result of this procedure will delete all data stored  from the LG Thrive.  This process may or may not delete data stored on the microSD card. We highly recommend to have a back up copy all of your personal data before proceeding.

 Step by step instructions on how to hard reset the LG Thrive.

Factory Data Reset on Menu Settings:

   1. From Home screen, select menu
   2. Select Settings, then Privacy
   3. Select Factory data reset
   4. Select Reset phone
   5. Enter the password if prompted, then select erase evrything

If the LG Thrive is frozen, Try to do a hard reset through button combination:

   1. Shut the power OFF or pull the battery out and reinsert it again
   2. Press and hold the Power button and Volume Down button until the device turns on
   4. A menu like Fastbook, Recovery, Clear Storage, and Simlock appears.
   5. Just select Clear Storage by pressing the Volume Down button
   6. Then Press and release the Power button
   7. Confirm: Volume Up for YES and Volume Down for NO

That's it! just wait 'till the phone completely reboots.
Once the wipe is complete, the LG Thrive will then return back to its factory fresh state settings.

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Samsung DROID Charge Hard Reset

Step by step instructions on how to hard reset the Samsung DROID Charge.
Also known as Samsung SCH-i520, Samsung Inspiration, Samsung 4G LTE, Samsung Stealth V


Please Note: This process will delete or wipe all data from the Samsung DROID Charge. We advise to have a back up copy of all your important files stored on the device.

Factory Data Reset procedures:

   1. On the main home screen, tap menu
   2. Select Settings, then Privacy
   3. Select Factory data reset
   4. Select Reset phone
   5. Enter the password if prompted, then select Erase everything.

If your Samsung DROID Charge is frozen: Reboot or restart the phone.

   1. Turn the power off. , take the battery out and reinsert it back again
   2. Hold the Volume Down and Power Button
   3. A menu will then show up such as Fastbook, Recovery, Clear Storage, and Simlock
   4. Select Clear Storage by pressing the Volume Down button
   5. Press and release the Power button
   6. Select: Volume Up for YES and Volume Down for NO

Wait 'till the phone reboot, once the wipe process completes, the Samsung DROID Charge will return to its original factory fresh state default settings.
All data including third-party applications will be deleted from the Samsung DROID Charge.So you may need to re-install it back again. 

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Kyocera M9300 ECHO Hard Reset to Original Factory Settings

These are the steps and procedures on how to hard reset the Kyocera M9300 ECHO  with Android OS, v2.2 (Froyo), 1GHz Scorpion processor, Qualcomm QSD 8650 Snapdragon.

Please note: Just make a back up copy of all your personal data before proceeding because the result of this process will delete all data you previously installed on the device. Performing a factory reset is only advisable if you want to return back the phone to its original factory default settings and also fix some abnormal functions of the device.

This is a simple guide if you want to return the device to its original factory settings again.

Kyocera M9300 ECHO Factory data reset:

1. On the main home screen, select menu
2. Select Settings, then Privacy
3. Select Factory data reset
4. Select Reset phone
5. Enter the password if prompted, then confirm by selecting Erase everything

Kyocera M9300 ECHO Hard reset, this may help if the phone experience some hang or frozen on some applications:

1. Turn the phone's power off. Take the battery out from the device, wait a couple of seconds and reinsert it back again.
2. Now, Hold the Volume Down button
3. Then press and hold the Power button until the device turns on
4. A menu will show up like: Fastbook, Recovery, Clear Storage, and Simlock
5. Just select Clear Storage by pressing the Volume Down button
6. Then press and release the Power button
7. Select Volume Up if YES and Volume Down for NO

Once the reset process is complete, the phone will then reboot to its factory fresh state settings.
Any data including third-party applications previously stored from the Kyocera M9300 ECHO already wiped or deleted.

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T-Mobile T839 Sidekick 4G Hard Reset to Factory Default Settings

These are the steps and procedures on how to hard reset the T-Mobile T839 Sidekick 4G  with Android OS, v2.2 (Froyo), 1 GHz ARM Cortex-A8 processor, PowerVR SGX540, GPU, Hummingbird chipset.
This is a simple guide if you want to return the device to its original factory settings again.

Please note: Just make a back up copy of all your personal data before proceeding because the result of this process will delete all data you previously installed on the device. Performing a factory reset is only advisable if you want to return back the phone to its original factory default settings and also fix some abnormal functions of the device.


T-Mobile Sidekick 4G Factory data reset:

1. On the main home screen, select menu
2. Select Settings, then Privacy
3. Select Factory data reset
4. Select Reset phone
5. Enter the password if prompted, then confirm by selecting Erase everything

T-Mobile  Sidekick 4G Hard reset, this may help if the phone experience some hang or frozen on some applications:

1. Turn the phone's power off. Take the battery out from the device, wait a couple of seconds and reinsert it back again.
2. Now, Hold the Volume Down button
3. Then press and hold the Power button until the device turns on
4. A menu will show up like: Fastbook, Recovery, Clear Storage, and Simlock
5. Just select Clear Storage by pressing the Volume Down button
6. Then press and release the Power button
7. Select Volume Up if YES and Volume Down for NO

Once the reset process is complete, the phone will then reboot to its factory fresh state settings.
Any data including third-party applications previously stored from the HTC Sensation already wiped or deleted.

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HTC Sensation Hard Reset to Factory Dafault Settings

These are the steps and procedures on how to hard reset HTC Sensation with Android OS, v2.3 (Gingerbread) 1.2 GHz dual-core processor, Adreno 220 GPU Qualcomm MSM 8260 Snapdragon. This phone is also known as HTC Sensation 4G in AT&T USA network and also has a humored name as HTC Pyramid.
This is a simple guide  if you want to return the device to its original factory settings again.


Don't forget to have a back up copy  all of your personal data before proceeding because the result of this process will delete all data you previously installed on the device. Performing a factory reset is only advisable if you want to return back the phone to its original factory default settings and also fix some abnormal functions of the device.

HTC Sensation Factory data reset:

1. On the main home screen, select menu
2. Select Settings, then Privacy
3. Select Factory data reset
4. Select Reset phone
5. Enter the password if prompted, then confirm by selecting Erase everything

HTC Sensation Hard reset, this may help if the phone experience some hang or frozen on some applications:

1. Turn the phone's power off. Take the battery out from the device, wait a couple of seconds and reinsert it back again.
2. Now, Hold the Volume Down button
3. Then press and hold the Power button until the device turns on
4. A menu will show up like: Fastbook, Recovery, Clear Storage, and Simlock
5. Just select Clear Storage by pressing the Volume Down button
6. Then press and release the Power button
7. Select Volume Up if YES and Volume Down for NO

Once the reset process is complete, the phone will then reboot to its factory fresh state settings.

Any data including third-party applications previously stored from the HTC Sensation already wiped or deleted.

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HTC EVO 3D (Sprint) Hard Reset to Factory Default Setiings

Here's a steps and procedures on how to hard reset HTC EVO 3D CDMA with Android OS, v2.3 (Gingerbread) 1.2 GHz dual-core processor, Adreno 220 GPU. This is a simple guide  if you want to return it to its factory settings again.

We recommend to have a back up copy  all of your personal data before proceeding because the result of this process will delete all data you previously installed on the device. Performing a factory reset is only advisable if you want to return back the phone to its original factory default settings and also fix some abnormal functions of the device.


HTC EVO 3D Factory data reset:

1. On the main home screen, select menu
2. Select Settings, then Privacy
3. Select Factory data reset
4. Select Reset phone
5. Enter the password if prompted, then confirm by selecting Erase everything

HTC EVO 3D Hard reset, this may help if the phone experience some hang or frozen on some applications:

1. Turn the phone's power off. Take the battery out from the device, wait a couple of seconds and reinsert it back again.
2. Now, Hold the Volume Down button
3. Then press and hold the Power button until the device turns on
4. A menu will show up like: Fastbook, Recovery, Clear Storage, and Simlock
5. Just select Clear Storage by pressing the Volume Down button
6. Then press and release the Power button
7. Select Volume Up if YES and Volume Down for NO

Once the reset process is complete, the phone will then reboot to its factory fresh state settings.

Any data including third-party applications previously stored from the HTC EVO 3D already wiped or deleted.

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Google Nexus S 4G Hard Reset - restore to factory settings procedure

 This is the way how to hard reset the Google Nexus S 4G also known as Samsung SPH-D720. This will restore the phone data to original factory default settings.

We recommend to have a back up copy of all your personal data first, before proceeding. The result of this procedure will delete all data from the Google Nexus S 4G.

This procedures are only advisable if the phone experience several error problem like frozen or unresponsive.

Factory reset through menu settings:

   1. On the main home screen, select menu
   2. Tap Settings, then Privacy
   3. Select Factory data reset
   4. Select Reset phone
   5. Enter the password if prompted, then confirm by tapping  Erase everything

Google Nexus S 4G Hard Reset through Button keys combination: 

   1. Turn the power off. Take  the battery out from the phone and reinsert it back again
   2. Hold the Volume Down button
   3. Press and release the Power button
   4. You are now presented with a menu that allows for Fastbook, Recovery, Clear Storage, and Simlock
   5. Select Clear Storage by pressing the Volume Down button
   6. Press and release the Power button
   7. Confirm by selecting: Volume Up for YES and Volume Down for NO

Once the wipe is complete, the phone will reboot to its factory fresh state.

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LG G2X Hard Reset

Here's a simple procedure on how to hard reset the LG G2x to wipe and clear all data and restore its original settings.

Precautions: The result of this process may delete all the data stored on the device.. We recommend to have a back up all of your personal data before proceeding. Performing a hard reset is only advisable if the phone experience several error problems like frozen or unresponsive. 

To reset the phone safely, you may try this.

   1. From the home screen, select Menu
   2. Select Settings,
   3. Select Privacy
   4. Select Factory data reset
   5. Select Reset phone
   6. Enter the password if prompted,
   7. Then confirm by selecting Erase everything

Wait 'till the process completes....

To hard reset the LG G2x, this may help if the phone is frozen but this will delete all data you previously installed on the device.
   1. Turn OFF the  phone's power then take  the battery out from the device and reinsert it back again.
   2. Hold the Volume Down button
   3. Briefly press and hold the Power button until the phone turns on
   4. A menu appears: Fastbook, Recovery, Clear Storage, and Simlock
   5. Just select Clear Storage by pressing the Volume Down button
   6. Press and release the Power button
   7. Select Volume Up for YES and Volume Down for NO
Wait 'till the phone completely reboot..

Remember that all data including 3rd-party applications you installed on your LG G2X already wipe out. You need to re-install it back again. Enjoy!

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Samsung I100 Gem Soft/Hard Reset to Factory Default Settings

This procedure can be only done and may help, if the Samsung I100 Gem become sluggish from normal, or become unresponsive and experience some hang or frozen problem if using some applications.

If you want the Samsung I100 Gem to return it to its factory settings again. This procedure may help you to restore the phone from your customized settings to it s original state.

Note: This will permanently deleted all data stored or installed on your phone. But the data stored on the microSD card will not be removed. Just make a back up copy of all important files for assurance before proceeding.

Here's step by step instructions how to hard reset the Samsung Gem I100 .

Samsung Gem I100 - Factory Reset through Menu Settings,

1. On the main home screen, tap menu
2. Tap Settings, then tap Privacy
3. Tap Factory data reset
4. Tap Reset phone
5. Enter the password if prompted, then to confirm just tap Erase everything

Samsung Gem I100 Hard Reset, this may help if the phone is unresponsive or frozen.

1. If your Samsung Gem is frozen, Turn off the power, remove the battery and reinsert it back again
2. Hold the Volume Down button
3. Press and hold the Power button until the device turns on
4. You are now presented with a menu that allows for Fastbook, Recovery, Clear Storage, and Simlock
5. Select Clear Storage by pressing the Volume Down button
6. Press and release the Power button
7. Select Volume Up for YES and Volume Down for NO
Once the reset process completes, It will then reboot. Your Samsung Gem will then return back to its original  factory default settings.

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LG Optimus V Hard Reset to Factory Settings Procedures

This are the steps instruction on how properly restore or hard reset the LG Optimus V VM670 to return to its original factory setting. 

Please note: do no take it so lightly, performing a factory or hard reset will permanently delete all data from the LG Optimus V VM670 as a result of this procedure. This process will not delete thrdata stored on the microSD card. Just make a back up copy before you may proceed.

Factory Data Reset through MENU settings:

1. From the main home screen, tap menu
2. Tap Settings, then Privacy
3. Tap Factory data reset
4. Tap Reset phone
5. Enter your password if required, then tap Erase everything to confirm

If LG Optimus V phone is frozen, try to restart the phone by pulling the battery out and do a key reset combination.

1. Turn the power off, pull the battery out and reinsert it
2. Hold the Home and Volume Down button
3. Press and hold the Power button until the device turns on
4. Follow the on-screen instructions to reset your device

The phone will reboot to its factory fresh state.All data including third-party applications will be deleted from the LG Optimus V. Once the wipe is complete,

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Sprint HTC Arrive Soft /Hard Reset, Format Factory Settings

There are still plenty of options and an ever-growing list of apps and games available in the Windows Marketplace for HTC Arrive. But the tweaking may end up if you decide to sell or give to others your HTC Arrive and buy a new phone. And you want to restore the settings to its original default settings so that all of your files and personal information cleared from memory..

Here's a steps on how to hard reset your HTC Arrive:

   1. On the home screen, swipe left to expose your app list
   2. Tap Settings
   3. Scroll down and tap about
   4. Tap reset your phone
   5. Tap yes to confirm, then tap yes to confirm again

The phone will then reboot and return with a factory fresh settings.

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HTC Desire S Hard Reset, Format to Factory Settings Procedures

This may help If your phone becomes unresponsive or sluggish, try restarting your phone and see if that helps. In case your phone has a persistent problem that cannot be solved, the last resort is to do a factory reset.

Here's how to do a Factory Reset and Hard Reset the HTC Desire S  from HTC support.

Restarting your phone (soft reset)
If your phone is running slower than normal, an application is not performing properly, or your phone becomes unresponsive, try restarting your phone and see if that helps solve the problem. To restart your phone, simply turn it off and back on. If pressing and holding the POWER button doesn't work, then remove the battery, wait for a few seconds, reinsert the battery, and then turn the phone on.
Performing a factory reset (hard reset)
If you're passing your phone on to someone else or your phone has a persistent problem that cannot be solved, you can do a factory reset (also called a hard reset). This returns your phone to the state it was in before the first time you turned it on.

Please Note: Factory reset will not remove the data and files that are in your phone’s microSD card.
Factory reset is not a step to be taken lightly. It will permanently delete all your data and customized settings, and will also remove any applications you've downloaded and installed. Be sure to back up any data and files you want to keep before you do a factory reset.

HTC Desire S - Factory reset via settings

The most convenient way to do a factory reset is via the phone settings.

   1. From the Home screen, press MENU
   2. Tap Settings.
   3. Scroll down the screen and then tap Privacy > Factory data reset.
   4. On the Factory data reset screen, tap Reset phone.
   5. Then tap Erase everything.

HTC Desire S - Performing a factory reset using phone button combination.
If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using the buttons on the phone.

   1. With the HTC incredible S phone turned off, press and hold the VOLUME DOWN button, and then briefly press the POWER button.
      Note: If you are not sure whether your phone's power is turned off, remove and then reinsert the battery.
   2. Wait for the screen with the three Android images to appear, and then release the VOLUME DOWN button.
   3. Press VOLUME DOWN to select CLEAR STORAGE, and then press POWER.
   4. Press VOLUME UP to start the factory reset.

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HTC Wildfire S Hard Reset, Format, Restore to Factory Settings

Here's how to do a Factory Reset and Hard Reset the HTC Wildfire S  from HTC support. This may help If your phone becomes unresponsive or sluggish, try restarting your phone and see if that helps. In case your phone has a persistent problem that cannot be solved, the last resort is to do a factory reset.

Restarting your phone (soft reset)
If your phone is running slower than normal, an application is not performing properly, or your phone becomes unresponsive, try restarting your phone and see if that helps solve the problem. To restart your phone, simply turn it off and back on. If pressing and holding the POWER button doesn't work, then remove the battery, wait for a few seconds, reinsert the battery, and then turn the phone on.
Performing a factory reset (hard reset)
If you're passing your phone on to someone else or your phone has a persistent problem that cannot be solved, you can do a factory reset (also called a hard reset). This returns your phone to the state it was in before the first time you turned it on.

Please Note: Factory reset will not remove the data and files that are in your phone’s microSD card.
Factory reset is not a step to be taken lightly. It will permanently delete all your data and customized settings, and will also remove any applications you've downloaded and installed. Be sure to back up any data and files you want to keep before you do a factory reset.

HTC Wildfire S - Factory reset via settings
The most convenient way to do a factory reset is via the phone settings.

   1. From the Home screen, press MENU

   2. Tap Settings.
   3. Scroll down the screen and then tap Privacy > Factory data reset.
   4. On the Factory data reset screen, tap Reset phone.
   5. Then tap Erase everything.

HTC Wildfire S - Performing a factory reset using phone button combination.
If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using the buttons on the phone.

   1. With the HTC incredible S phone turned off, press and hold the VOLUME DOWN button, and then briefly press the POWER button.
      Note: If you are not sure whether your phone's power is turned off, remove and then reinsert the battery.
   2. Wait for the screen with the three Android images to appear, and then release the VOLUME DOWN button.
   3. Press VOLUME DOWN to select CLEAR STORAGE, and then press POWER.
   4. Press VOLUME UP to start the factory reset.

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HTC Incredible S Hard Reset, Format to Factory Settings

Here's a step by step instruction on how to Factory Reset and Hard Reset the HTC incredible S from HTC support. This may help If your phone becomes unresponsive or sluggish, try restarting your phone and see if that helps. In case your phone has a persistent problem that cannot be solved, the last resort is to do a factory reset.

Restarting your phone (soft reset)
If your phone is running slower than normal, an application is not performing properly, or your phone becomes unresponsive, try restarting your phone and see if that helps solve the problem.

To restart your phone, simply turn it off and back on. If pressing and holding the POWER button doesn't work, then remove the battery, wait for a few seconds, reinsert the battery, and then turn the phone on.
Performing a factory reset (hard reset)
If you're passing your phone on to someone else or your phone has a persistent problem that cannot be solved, you can do a factory reset (also called a hard reset). This returns your phone to the state it was in before the first time you turned it on.

Note: Factory reset will not remove the data and files that are in your phone’s microSD card.
Factory reset is not a step to be taken lightly. It will permanently delete all your data and customized settings, and will also remove any applications you've downloaded and installed. Be sure to back up any data and files you want to keep before you do a factory reset.
HTC incredible S - Factory reset via settings
The most convenient way to do a factory reset is via the phone settings.

   1. From the Home screen, press MENU

   2. Tap Settings.
   3. Scroll down the screen and then tap Privacy > Factory data reset.
   4. On the Factory data reset screen, tap Reset phone.
   5. Then tap Erase everything.

HTC incredible S - Performing a factory reset using phone button combinations.
If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using the buttons on the phone.

   1. With the HTC incredible S phone turned off, press and hold the VOLUME DOWN button, and then briefly press the POWER button.
      Note: If you are not sure whether your phone's power is turned off, remove and then reinsert the battery.
   2. Wait for the screen with the three Android images to appear, and then release the VOLUME DOWN button.
   3. Press VOLUME DOWN to select CLEAR STORAGE, and then press POWER.
   4. Press VOLUME UP to start the factory reset.

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